All Systems Operational

API Operational
Webhooks Operational
Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Resolved - Between 10:23 PM and 11:15 PM ET on October 24, a portion of requests to the Burq API, merchant dashboard and checkout failed intermittently. The cause was a resource issue on our API servers triggered by a specific type of request. We stopped the trigger the same night, and brief recurrences occurred between 5:33 AM and 5:42 AM ET on October 25 before permanent fixes were deployed the same day. The platform has been stable since.

Requests that failed during these windows can be safely retried. We apologize for the disruption.

Oct 25, 02:23 UTC

Oct 24, 2026

No incidents reported.